Frequently Asked Questions
- Are your products only for curly hair types/textures?
- What are the forms of payment you accept?
We accept WiPay, online bank transfers, and cash-on-delivery payments. Upon checkout, our bank details will provided.
NOTE: Payments via online bank transfer must be made 10-24hours of placing your order. Upon completion, you must email an image of the payment receipt to our Payment Resolution team at firstname.lastname@example.org.
- Can you provide me a discount code for my order?
Our discounts are applied during promotions. Please follow us on our social media pages or sign up for our Newsletter for announcements on upcoming promotions.
- After I place my order, when will I receive my items?
All orders have a 1-2 business day packaging time upon receipt of order. Once the order has moved from our fulfillment center, it is then made available for pick-up or delivered straight to your home via TTPOST, according to your shipping method selection. All TTPOST order require payment via bank transfer.
TTPOST (ships Mon & Thur) - $45
- Nationwide (including Tobago)
Cash on Delivery Location (available Saturdays) - FREE